Leadership
Meet the Century Leadership Team
Matt Johnson
General Manager
Matthew joined Century Ambulance leadership in 2017 and has spent the past 25 years in the ambulance industry including 10 years and counting in Florida emergency medical services. As General Manager, Matthew offers a wealth of business development insight to a growing Century team whose operational reach has continued to rapidly expand.
While Matthew has worked across the country, he entered the Florida EMS community in 2007 in the state’s southeast region. After spending six years as the Chief Operating Officer for Medics Ambulance Service in Deerfield Beach, Matthew transitioned to General Manager at American Ambulance in Broward County, a position he held until his move to Century. After starting his EMS career as a paramedic, Matthew transitioned to a leadership role in 1992 as the Market General Manager for Southwest Ambulance in Mesa, Arizona. In 2004, he moved to Columbus, Ohio to serve as District General Manager for Rural/Metro Corporation, his last professional stop prior to the move to Florida. Matthew earned his Bachelor of Science in Business at University of Phoenix.
While Matthew has worked across the country, he entered the Florida EMS community in 2007 in the state’s southeast region. After spending six years as the Chief Operating Officer for Medics Ambulance Service in Deerfield Beach, Matthew transitioned to General Manager at American Ambulance in Broward County, a position he held until his move to Century. After starting his EMS career as a paramedic, Matthew transitioned to a leadership role in 1992 as the Market General Manager for Southwest Ambulance in Mesa, Arizona. In 2004, he moved to Columbus, Ohio to serve as District General Manager for Rural/Metro Corporation, his last professional stop prior to the move to Florida. Matthew earned his Bachelor of Science in Business at University of Phoenix.
Phillip Austin
HR Manager
Phillip joined Century in 2016 as the company's Human Resources Manager, a role to which he brings 15 years of HR and employee relations experience. As the highest ranking member of the HR team, Phillip responds to a wide variety of team member needs as he oversees HR policies and procedures, employee relations, onboarding/offboarding, and much more.
Prior to arriving at Century, Phillip most recently served as a Senior Human Resources Generalist at Medtronic in Jacksonville, spending seven years at the global healthcare solutions company after getting started as a Human Resources Generalist in 2009. He previously spent two years as Executive Team Leader – Human Resources at Target, one year as Employee Relations Specialist at CitiStreet, and three years as HR Generalist and then HR Manager at Hahn Automotive Warehouse, Inc. In addition to his enviable professional history, Phillip achieved an MS in Organizational Learning and Human Resource Development at St. John Fisher College as well as a BS in Health Science and Psychology at State University of New York at Brockport.
Karen Robeson
Director of Communications
Karen arrived at Century Ambulance Service in 1999, working first as a paramedic before transferring to the ComCenter. Since then she has worked in every position within the department and has invaluable experience ensuring smooth communications operations. She oversees all aspects of the Communications Center, from ensuring high quality customer service to proper resource utilization and pioneering new technologies for increasing dispatch capabilities.
Prior to Century, Karen was a police and fire dispatcher and has been awarded for outstanding leadership within Century. Karen also received her Bachelor of Science in Business Administration at Florida State College of Jacksonville.
Prior to Century, Karen was a police and fire dispatcher and has been awarded for outstanding leadership within Century. Karen also received her Bachelor of Science in Business Administration at Florida State College of Jacksonville.
Leigh Cowan
Director of Logistics & Support Services
Leigh serves as the Logistics and Support Services Director for Century Ambulance, bringing over a decade of business, non-profit, and federal and local government experience. Leigh oversees the Communications Center, Crew Scheduling, Medical Supply, Safety, and Information Technology departments.
Prior to arriving at Century, Leigh most recently served as the Public Safety Program Administrator assisting with Pasco County Fire Rescue, 911 Communications, Emergency Management, and Misdemeanor Probation. Leigh also served as an Emergency Manager at Pasco County specializing in disaster response and recovery efforts throughout Florida as a State of Florida Qualified Type III Liaison Officer. Leigh’s professional career began driving ships and diving in Alaska as a National Oceanic and Atmospheric Administration Commissioned Officer. In addition to her professional pursuits, Leigh holds a Master’s degree in Florida Studies (Emergency Management) from the University of South Florida-St. Petersburg, Bachelor’s degrees in Environmental Policy & Planning and Applied Geography from the University of North Carolina-Wilmington, and is currently pursuing an Executive MBA at the University of South Florida.
Prior to arriving at Century, Leigh most recently served as the Public Safety Program Administrator assisting with Pasco County Fire Rescue, 911 Communications, Emergency Management, and Misdemeanor Probation. Leigh also served as an Emergency Manager at Pasco County specializing in disaster response and recovery efforts throughout Florida as a State of Florida Qualified Type III Liaison Officer. Leigh’s professional career began driving ships and diving in Alaska as a National Oceanic and Atmospheric Administration Commissioned Officer. In addition to her professional pursuits, Leigh holds a Master’s degree in Florida Studies (Emergency Management) from the University of South Florida-St. Petersburg, Bachelor’s degrees in Environmental Policy & Planning and Applied Geography from the University of North Carolina-Wilmington, and is currently pursuing an Executive MBA at the University of South Florida.
Timothy Devin
Director of Business Development
EMS veteran Tim Devin, previously an EMT and Paramedic for Century Ambulance in the late 1980s, returned in 2019 to serve as the company's Director of Business Development. Tim oversees the company's continued growth in new and existing areas of operation throughout Florida.
After serving in EMT, Paramedic and Firefighter roles for EMS providers such as Century, Clay County Fire & Rescue Department and Orange Park Fire & Rescue Department, Tim joined Jacksonville Fire & Rescue Department in 1990. Tim served JFRD for 27 years and brings more than three decades of EMS experience to Century Ambulance. He finished his JFRD career as Emergency Preparedness Division Captain and has held key leadership roles in the Emergency Operations Center during major activations including those for several hurricanes and tropical storms, major sporting events like the Super Bowl and Florida-Georgia football game, locating missing children, and the H1N1 pandemic. Since retiring from JFRD four years ago, Tim has served as a Consultant for UF Health/Shands Jacksonville and Orange Park Medical Center. Tim holds a Bachelor of Applied Science in Public Safety Administration – Emergency Management from St. John’s River State College as well as associate degrees in Fire Science and EMS – Paramedic from St. John’s River Community College.
After serving in EMT, Paramedic and Firefighter roles for EMS providers such as Century, Clay County Fire & Rescue Department and Orange Park Fire & Rescue Department, Tim joined Jacksonville Fire & Rescue Department in 1990. Tim served JFRD for 27 years and brings more than three decades of EMS experience to Century Ambulance. He finished his JFRD career as Emergency Preparedness Division Captain and has held key leadership roles in the Emergency Operations Center during major activations including those for several hurricanes and tropical storms, major sporting events like the Super Bowl and Florida-Georgia football game, locating missing children, and the H1N1 pandemic. Since retiring from JFRD four years ago, Tim has served as a Consultant for UF Health/Shands Jacksonville and Orange Park Medical Center. Tim holds a Bachelor of Applied Science in Public Safety Administration – Emergency Management from St. John’s River State College as well as associate degrees in Fire Science and EMS – Paramedic from St. John’s River Community College.
