Karen arrived at Century Ambulance Service in 1999, working first as a paramedic before transferring to the Communication Center where she worked in every position within the department and held the title of Director of Communications before moving to Business Development. Throughout her career she has specialized in customer relations and management.
Prior to Century, Karen was a police and fire dispatcher and has been awarded for outstanding leadership within Century. Karen also received her Bachelor of Science in Business Administration at Florida State College of Jacksonville.